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Quality Consulting
Services
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To provide customers
with end-to-end Services in achieving
higher maturity levels for their Quality
Processes following services are provided:
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Conduct Readiness-check, identify
process gaps and carry out study
for areas-of-Improvement.
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End-to-end implementation of Quality
Model.
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Joint development of QMS with
the Customer, QMS tailored to Customer
needs and also meeting the requirements
of the required standard/model.
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Set-up Quality Assurance organisation.
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Training on Methodologies &
Tools, Quality Management Models,
Role-based responsibilities, etc.
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Approach
MITCON’s Approach to ISO / Quality Assurance Consulting is structured in two phases:
- Benefits to the Customer
- Quality as a Business Driver:
- Improve the ability of organisation to meet and enhance the goals for cost, schedule, efforts and product quality.
- Enables in adapting a consistent approach for carrying out all the activities.
- Continually improve the predictability and reliability of schedule, cost and quality of its products & services to its customers and other stakeholders.
- Devising a clear roadmap for ‘Continual Improvement’.
Phase I
- Understand the Customer's business goals/ objectives.
- Study the Customer organisation structure, roles & responsibilities and existing processes.
- Interview the various business roles to know the existing level of process implementation.
- Prepare a gap analysis report showing the existing level, the gap with respect to ISO requirements and the recommendations to bridge the gaps.
Phase II
- ISO training.
- Consulting in QMS definition / revision.
- QMS training and role based workshops.
- Handholding in implementation of revised QMS.
- Conducting intermediate Process Reviews.
- Conducting assessment readiness review
- Assessment
Trial
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